Welcome to LVS Rich Publishing!
(02) 8579-9170 | Buy Guide

Tag - insulting a customer

12 Sep

Insulting a Customer – Notice of Dismissal

Insulting a customer may be ground for dismissal if it amounts to serious misconduct. Misconduct is improper or wrong conduct. It is the transgression of some established and definite rule of action, a forbidden act, a dereliction of duty, willful in character, and implies wrongful intent and not mere error in judgment (pp. 114-115, Guide to Valid Dismissal of Employees Second Edition citing Telecommunications Distributors Specialist, Inc., vs. Raymund Garriel, G.R. No. 174981, May 25, 2009). The misconduct, to be serious within [...]

By Labor Law, Sample Forms , 19 Comments Read more...
12 Sep

Insulting a Customer – Notice to Explain

Insulting a customer may be a serious offense for a customer-oriented company. It should be noted that if the decision is to dismiss the employer once the offense amounts to dismissible instance, then the employer should observe the procedural due process. The post below is based on the book Human Resource Forms, Notices and Contracts Volume 2. Form No. 70 Notice to Explain (First Notice) – Insulting a customer To : Name of Employee From : Human Resources Manager Subject : [...]

By Labor Law, Sample Forms 26 Comments Read more...
error: Content is protected !!